Privacy Policy
Athénaïa Agency Wedding & Event Planners
Last updated: February 2026
Athénaïa Agency Wedding & Event Planners respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our wedding and event planning services.
By accessing our website or using our services, you consent to the collection and use of your personal information in accordance with this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Full name
- Email address
- Telephone and WhatsApp number
- Event information such as dates, venues, guest numbers, budgets, and preferences
- Any information submitted via enquiry forms, emails, consultations, or other correspondence
We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage data through cookies or analytics tools.
2. How We Use Your Information
Athénaïa Agency Wedding & Event Planners uses personal information to:
- Respond to enquiries and communicate with you
- Provide wedding and event planning services
- Prepare proposals, quotations, and agreements
- Coordinate logistics with suppliers and service providers
- Improve our website, services, and client experience
- Comply with legal, contractual, and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Personal Information
Your personal information may be shared only where necessary and only with trusted third parties, including:
- Suppliers and service providers involved in your event
- Professional advisors such as accountants or legal consultants
- Regulatory or governmental authorities where required by law
All third parties are required to handle your personal information responsibly and confidentially, and only for the purposes for which it was shared.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While we make every effort to safeguard your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance functionality, analyse traffic, and improve user experience. You may choose to disable cookies through your browser settings, although this may affect certain features of the website.
6. Your Rights Under POPIA
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal information we hold about you
- Request correction, updating, or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent, subject to legal or contractual obligations
Requests relating to your personal information can be made using the contact details below.
7. Retention of Personal Information
Athénaïa Agency Wedding & Event Planners retains personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy from time to time. Any changes will be published on this page, and the revision date will be updated accordingly.
9. Contact Information
If you have any questions about this Privacy Policy or how Athénaïa Agency Wedding & Event Planners handles personal information, please contact us:
Athénaïa Agency Wedding & Event Planners
Telephone: +27 76 498 5879
WhatsApp: +27 76 498 5879
Email: info@athenaiaagency.co.za